Customer
Intelligence
unlocked
No guesswork. No avatars. Just real customer resonance.
We convert real customer voice into production-grade decisions.
Bringing together stats and stories
Providing the full picture: quantitative precision meets qualitative depth.
Built for rigorous validation at scale. We move beyond opinions, turning real feedback into action.
Validation is our DNA
Real-World Diversity
Capture how opinions truly differ. Not on paper, but in practice. Volto maps evolving customer mindsets into dynamic, data-backed segments.
Instant & Interactive
Forget static dashboards. Simulate real-world scenarios instantly with real customer feedback, not assumptions.
From Signal to Strategy
Every insight is connected to action. Volto turns customer resonance into decisions you can actually build on.
Our Use Cases trusted
by Industry
E-commerce & Retail
Accelerate Innovation with Clearer Customer Signals
Business Challenge
A global retail group is launching a new mass-market product line in a complex environment with fragmented target groups and uncertain demand potential.
Our Solution
Volto delivers ideas and product suggestions from dynamic segments. Driving faster, data-based decisions across teams.
Next Steps
- • Integrate Volto into ideation, research, and go-to-market workflows
- • Enrich internal data with Volto´s diverse segments
- • Expand methodology for continuous monitoring and strategic product line adaptation
Energy & Utilities
Prioritize with Confidence - Innovate with Precision and Speed
Business Challenge
A regional energy provider was seeking new solutions for household customers. Traditional studies were too slow, too generic, and disconnected from daily team workflows. Research rarely informed ideation or prioritization due to high effort, long timelines, and low usability.
Our Solution
Volto enabled to focus on real needs instead of assumptions, based on diverse segments, fast validation and prioritization without traditional field phases.
Next Steps
- • Diverse customer segments power continuous iteration and learning
- • Ongoing data enrichment deepens strategic insight
- • Seamless integration enables hyper-personalized features
Cosmetics & Beauty
From Blind Spots to Breakthroughs - De-Risking Product Launches
Business Challenge
A cosmetic brand is launching a new product. While initial research and personas provided a starting point, the picture remained incomplete. Volto identified diverse customer segments, uncovering real needs and pain points.
Our Solution
The full customer journey is continuously integrated and optimized, enabling sharper decisions and reducing the risk of failed product launches.
Next Steps
- • Leverage diverse segments to sharpen go-to-market strategy around real customer needs
- • Integrate Volto early to guide product development and continuous optimization
- • Unlock innovative scenarios from a continuously evolving knowledge base, beyond today's possibilities
Meet our Team
Visionary leaders driving innovation in customer intelligence
Julia Kirsch
CEO
Spent over a decade building product organizations and discovery processes in startups and corporates, leading to the founding of Volto as AI emerged.
Johannes Tomin
CTO
Brings 15+ years of experience building data-driven AI systems and leading initiatives that turn innovative ideas into real business transformation